Refund Policy

You may cancel your account with a full refund within 24 hours of your initial purchase.

Refunds beyond the 24 hours purchase window will be considered, at the sole discretion of CheetahVPN, if a Subscriber can demonstrate that the Service was not available or usable during the subscription period and that reasonable attempts were made to contact CheetahVPN to resolve the issue. In this case, CheetahVPN may provide the Subscriber with a pro-rata refund of service fees paid during the period when the Service was not available or usable.

Refunds are generally processed within seven (7) days, and are made to the original form of payment used for purchase. All refunds are sent in USD and therefore the refund amount could differ from the amount originally paid in local currency.

Users whose subscriptions are billed as an in-app purchase through the Apple App Store (iTunes) do not have access to the CheetahVPN 24 hours refund policy. Instead, users can request refunds through the App Store, which are issued solely at the discretion of Apple Support.